Privacy Policy

Last Updated: December 2023

Welcome to Christmas Fabric Sales (holidaysfabric.com), your festive destination for holiday crafting fabrics and notions! At Christmas Fabric Sales, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and make purchases. By using our site, you agree to the practices described below.

1. Information We Collect

To provide you with a magical shopping experience, we collect the following types of information:

• Personal Information: When you place an order, we collect your name, email address, shipping address, billing address, and payment details (such as credit card information processed securely via our payment gateways).
• Transaction Data: Details about your purchases, including products ordered (e.g., Christmas panels, Gnome-themed prints, Halloween notions), payment method (Visa, MasterCard, JCB, PayPal), and transaction history.
• Technical Data: We automatically collect your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
• Communication Data: If you contact our customer service elves at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your data to bring joy to your crafting journey in the following ways:

• To process your orders and deliver festive fabrics to your doorstep.
• To communicate with you about your order status, updates, and customer support inquiries.
• To improve our website, product offerings, and customer experience based on your preferences and browsing behavior.
• To send you promotional emails about new products, seasonal sales (e.g., Christmas, Halloween), and crafting inspiration—only if you opt-in to our newsletter. You can unsubscribe at any time.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We partner with trusted third parties to operate our website, process payments (e.g., PayPal, credit card processors), and ship orders. These providers access only the data needed to perform their functions and are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger or sale of Christmas Fabric Sales, customer data may be transferred to the new owners to ensure continuity of service.
• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Note: As we serve customers globally (excluding Asia and some remote areas due to carrier limitations), data may be transferred to and processed in the United States, where our servers are located. We ensure such transfers comply with applicable data protection laws.

4. Data Storage and Security

Your security is our top priority, just like the joy of holiday crafting! We implement robust measures to protect your data:

• All personal and payment information is encrypted during transmission using SSL (Secure Socket Layer) technology.
• Data is stored on secure servers with limited access, and we regularly review our practices to enhance security.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

As a valued crafter, you have rights regarding your personal data:

• Access and Update: You can review and edit your account information by logging into your customer account on our website.
• Deletion: You may request deletion of your personal data by contacting us, subject to legal obligations we must comply with (e.g., retaining transaction records for tax purposes).
• Marketing Preferences: You can opt-out of marketing emails by clicking the “unsubscribe” link in any email or contacting us.
• Data Portability: Upon request, we will provide you with a copy of your data in a machine-readable format.

To exercise these rights, email our customer service team at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to enhance your browsing experience:

• Essential Cookies: Required for basic functions like adding items to your cart and processing payments.
• Analytical Cookies: Help us understand how crafters use our site (e.g., popular pages like Christmas or Gnomes categories) to improve our offerings.
• Marketing Cookies: Used to show you relevant ads for festive fabrics on other platforms, based on your browsing history.

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the new policy.

8. Contact Us

Thank you for trusting Christmas Fabric Sales with your holiday crafting adventures. We wish you happy shopping and even happier creating!